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Direct Buy Warranty

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2 complaints

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Direct Buy Warranty (DBAW,) is serving Automobile Used car Dealerships across the United States. The company is headquartered in Iselin, NJ. Direct Buy Warranty allows clients taking a vehicle to any ASE licensed repair facility of his choice. Direct Buy Warranty has licensed automotive technicians at its disposal. That’s why DBW does not need to send out an on-site inspector to view the diagnosed the problem before giving authorization. At DBAW, clients-drivers are protected from costly unexpected repairs, thus DBAW, is giving them the confidence that even if they’re driving alone, DBAW supports them.

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Direct Buy Warranty Complaints & Reviews
Direct Buy Warranty Reviews

Anonymous		 Direct Buy Warranty - Don't choose Direct Buy Auto Warranty
4.5

I believe Direct Buy Auto Warranty company is a scam. I purchased a warranty from them for 5 years/ 100,000 miles, bumper to bumper. I submitted a claim which I was told on the pho...

#310965
Apr 09, 2012
 277

ThomasDA...		 Beware Direct Buy Warranty
4.5

I’ve also had a bad experience with Direct Buy Warranty. Since it happened, I’ve found out a lot which I wish that someone had told me before I bought from them. So, th...

#231289
Apr 08, 2011
 1996
Reviews 1-2 of 2

Related Information
Customer Service
Sufficient customer service is the life force of the business. You can offer sales and gifts to customers to attract them as many as possible, but unless you can make some of them to come back, your business won't bring you profit for long. And that is the direct job of good customer service. As well as serve them and leave them happy and satisfied enough to send positive feedback and customer reviews about your business among the others, who probably afterwards try your product or service for themselves and in their turn become repeat customers. In any case, customers will judge a company by what it does, not what it says.

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