Direct Buy Warranty Car Warranty Reviews

1.3
(3 reviews)
Price Affordability
Service Scheduling
Product or Service Quality
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Purchased in 2014 for $1692.Went to use it last year and mechanic could not even get in touch with them. After numerous attempts he was finally able to get through. They agreed to pay only half of the $250 estimate. They never sent the check to the shop. Tried to call again and many times the phone would go busy and no response. Of course, I had to pay the full $250. I would have been happy paying just the half, but they would not even send a...
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I liked
  • Initially the cost of the warranty
#916736
I purchased warranty last year and they are not covering my vehicle and no refund. I live in California and would like to know how I can sue this company? Is there any class action suit against them? Does it have to be from CA since I live here? Should I sue them personally? Also: There website and direct phone number is no longer working. How do I find them? My email is ash_offspring@hotmail.com. Originally, my mileage on vehicle was...
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Anonymous

Anonymous Just an FYI for all in this matter. I received a letter from the US Bankruptcy Court, as a Notice of Discovery of Assets. I had to file a claim on form 410, which can be found...

Anonymous

Anonymous I too am outraged!!! I purchased a policy through DBAW last May and have never had to use it. I am about to take my car in for service, and thought I would take a look and se...

1.2
I didn't like
  • Website down
  • Customer service
#845382
I took my Mini Cooper to the shop because of transmission issues and gave them my warranty information.During this process I am told that it is not covered because it was driven to the shop and condition not safeguarded. I was also told that if I was not satisfied then I could appeal this decision. When I finally got someone to talk to me today I was told decision was final and I was told this. That is not correct, you can check your phone call...
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1.1
I liked
  • Idea
I didn't like
  • Prevemted from talking to decsion makers re my claim
  • Unable to contact company
  • Did not honor remainder contract needed my transmission fixed
#841424
I have extended warrenty for my 2007 MS S550. Agent offered me coverage For 2 yrs. with $ 1400. Or 5 yrs for $2200.. I authorised only for $440 per year for 5 years,auto bank withdrawals,Company with drawn $440 per month for 5 month. And Says coverage for 2 yrs only. Address location was wrong,I send my nephew at same address,nobody was there.Now no phone contact,phone888 8654484 is temporary unavailable. This is fraud company.No phone to...
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