No answer. No reply. They dropped phone number from website.
There appears to have been a class action suit as well as action from the NJ AG. Looking for outcome from AG.
DISCLOSURE: Direct Buy Auto Warranty offers Vehicle Service Contracts ("VSC") which is commonly referred to as an auto warranty or extended auto warranty, though it is not. The purchase of a MVSC from DBW is not available in the state of New Jersey. Direct Buy Auto Warranty will not (A) Pay for repair and/or replacement of motor vehicle parts for any amounts exceeding the Manufacturer's Suggested Retail Price for the motor vehicle parts (B) Pay for the labor associated with repair and/or replacement of motor vehicle parts for any amounts exceeding the "current national flat rate hourly guide for labor" accord to the Mitchell Virtual Guide.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Are gone
- Reason of review:
- Warranty issue
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Direct Buy Auto Warranty
- Review category
- Service Centers and Repairs
Author wants to be contacted by the company. Learn more ›
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