No answer. No reply. They dropped phone number from website.
There appears to have been a class action suit as well as action from the NJ AG. Looking for outcome from AG.
DISCLOSURE: Direct Buy Auto Warranty offers Vehicle Service Contracts ("VSC") which is commonly referred to as an auto warranty or extended auto warranty, though it is not. The purchase of a MVSC from DBW is not available in the state of New Jersey. Direct Buy Auto Warranty will not (A) Pay for repair and/or replacement of motor vehicle parts for any amounts exceeding the Manufacturer's Suggested Retail Price for the motor vehicle parts (B) Pay for the labor associated with repair and/or replacement of motor vehicle parts for any amounts exceeding the "current national flat rate hourly guide for labor" accord to the Mitchell Virtual Guide.
Reviewer is in unhappy mood. This person is quite happy with idea and stated that there is a room for improvement of are gone. Please immediately contact the author of this review to discuss warranty issue of direct buy warranty warranty and associated monetary loss in the amount of $2200. Direct Buy Warranty needs to issue a full refund according to poster's claims.