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I have been calling the numbers I find for direct buy warranty and it seems NONE of the listed telephone numbers actually allow you to speak with the company. I feel I paid for a service that DOES NOT EXIST. BUYERS DO NOT MAKE THE MISTAKE THAT I DID!!! I purchased this...
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Anonymous
Anonymous

Total fraud company. Look up the lawsuit filed by the Attorney General in NJ. 'File your claim with the AG in NJ. They are bankrupt so I doubt you will get any $ back.

#983953
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I too have a paid repair agreement with Best Buy Auto Warranty. I just found out that they are out of business. What recourse do I have?
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Anonymous
Ray

go to who you bought it from--probably your only recourseIf you bought it over the internet or by phone--SORRYEXTENDED PLANS ARE LIKE HAVING GOOD CAR INSURANCE.Its only as goo...

1.0
#972968
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Direct Buy Warranty Customer Care Review

This company is just horrible. They never call you back and when you do get in touch with them they just give you the run around. Please dont do business with...
1.0
Details
Value for money
#919947
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Purchased in 2014 for $1692. Went to use it last year and mechanic could not even get in touch with them. After numerous attempts he was finally able to get through. They agreed to pay only half of the $250 estimate. They never sent the check to the shop. Tried to call...
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I liked
  • Initially the cost of the warranty
#916736
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I purchased a Warranty from Direct Buy, when i cancelled it they told me that they would refund me more than $1800.00, to this date, six months later, i haven't received anything. But to make it worse, they went out of business. I believe that i will never get my...
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#900116
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Short Review on June 27, 2016

Bought and went to use it they are closed. Cost 1500 dollars I paid direct buy. Know I have to pay my repairs !!! Greg McIntosh
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
I didn't like
  • Loss of premium
  • Poor customer service
  • I hate this company
#872591
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Just found out this company is no longer in business. What recourse do I have. Mad in GA
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Anonymous
Bren

Did you find any recourse? We have the same situation in OhioPurchased warranty in October- went to use and number is it working Trying to work with the credit card compan...

#868964
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Direct Buy Warranty Car Warranty Review

I purchased this car warranty December of 2014. They never answered my calls and they charged me $2500. They never covered any costs of repairs either. I fully suggest that no one buys this warranty because its a complete ripoff.Ian try to cancel this warranty they daid they closed this business.
1.0
Details
Discounts and Special Offers
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Turnaround Time
#848611
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I purchased warranty last year and they are not covering my vehicle and no refund. I live in California and would like to know how I can sue this company? Is there any class action suit against them? Does it have to be from CA since I live here? Should I sue them...
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Anonymous
Anonymous

Just an FYI for all in this matter. I received a letter from the US Bankruptcy Court, as a Notice of Discovery of Assets. I had to file a claim on form 410, which can be found...

Anonymous
Anonymous

I too am outraged!!! I purchased a policy through DBAW last May and have never had to use it. I am about to take my car in for service, and thought I would take a look and se...

1.2
I didn't like
  • Website down
  • Customer service
#845382
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I took my Mini Cooper to the shop because of transmission issues and gave them my warranty information. During this process I am told that it is not covered because it was driven to the shop and condition not safeguarded. I was also told that if I was not satisfied...
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1.1
I liked
  • Idea
I didn't like
  • No return calls
  • Prevemted from talking to decsion makers re my claim
  • Did not honor remainder contract needed my transmission fixed
#841424
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