I have been calling the numbers I find for direct buy warranty and it seems NONE of the listed telephone numbers actually allow you to speak with the company. I feel I paid for a service that DOES NOT EXIST. BUYERS DO NOT MAKE THE MISTAKE THAT I DID!!! I purchased this...Read more
I too have a paid repair agreement with Best Buy Auto Warranty. I just found out that they are out of business. What recourse do I have?Read more
Direct Buy Warranty Customer Care Review
This company is just horrible. They never call you back and when you do get in touch with them they just give you the run around. Please dont do business with...
Purchased in 2014 for $1692. Went to use it last year and mechanic could not even get in touch with them. After numerous attempts he was finally able to get through. They agreed to pay only half of the $250 estimate. They never sent the check to the shop. Tried to call...Read more
I purchased a Warranty from Direct Buy, when i cancelled it they told me that they would refund me more than $1800.00, to this date, six months later, i haven't received anything. But to make it worse, they went out of business. I believe that i will never get my...Read more
Short Review on June 27, 2016
Bought and went to use it they are closed. Cost 1500 dollars I paid direct buy. Know I have to pay my repairs !!! Greg McIntosh
I didn't like
- Poor customer service
- I hate this company
- Loss of premium
Just found out this company is no longer in business. What recourse do I have. Mad in GARead more
Direct Buy Warranty Car Warranty Review
I purchased this car warranty December of 2014. They never answered my calls and they charged me $2500. They never covered any costs of repairs either. I fully suggest that no one buys this warranty because its a complete ripoff.Ian try to cancel this warranty they daid they closed this business.
I purchased warranty last year and they are not covering my vehicle and no refund. I live in California and would like to know how I can sue this company? Is there any class action suit against them? Does it have to be from CA since I live here? Should I sue them...Read more
I took my Mini Cooper to the shop because of transmission issues and gave them my warranty information. During this process I am told that it is not covered because it was driven to the shop and condition not safeguarded. I was also told that if I was not satisfied...Read more
I didn't like
- Prevemted from talking to decsion makers re my claim
- Unable to contact company
- Did not honor remainder contract needed my transmission fixed
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