Direct Buy Warranty
Direct Buy Warranty Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Buy Warranty has 1.2 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Initially the cost of the warranty, Idea, Call service personnel attempted to be professional.
Cons: Poor service, Poor customer service, Being on hold.Most users ask Direct Buy Warranty for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Buy Warranty has 1.2 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Initially the cost of the warranty, Idea, Call service personnel attempted to be professional.
Cons: Poor service, Poor customer service, Being on hold.Most users ask Direct Buy Warranty for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Possible Fraud!
Direct Buy Warranty - Car Warranty Review
Direct Buy Warranty Customer Care Review
Total Scam
- Initially the cost of the warranty
Preferred solution: Price reduction
Direct Buy Auto Warranty
I had signed up with Carchex and let the sales rep from Direct Buy talk me into cancelling with a better price, more options such as tire and rim and the no deductible for my first two visits.
I took my car to AMMCO Transmission which is who they recommend, they said it was valve body, normal wear and tear. I asked them which codes showed up and was told there was no codes to review.
The manager's next comment was wanting to know if it was okay to give my number to his boss since his bosses wife was looking for a mini cooper. I called and spoke to customer service and told them what happened and that I wanted to take my car elsewhere, the customer service rep said that was find he would to.
I told him that I could drive it to the dealer since they were only five minutes away and was told fine, then to get denied because I drove it to the shop.
I sent a email to a service rep who gave me her email address and asked her to forward to someone in upper management, she told me the one listed was on there web page was not monitored. Now her emails comes back as "undeliverable".
- Idea
- Prevemted from talking to decsion makers re my claim
- No return calls
- Unable to contact company
Preferred solution: Deliver product or service ordered
Direct Buy Warranty Is a scam
Short Review on June&nbs-04:00;27,&nbs-04:00;2016
- Loss of premium
- I hate this company
- Poor customer service
PLEASE HELP WITH LAW SUIT AGAINST DIRECT BUY WARRANTY
- Customer service
- Website down
Preferred solution: Full refund
Class Action Suit in Texas
- Lies
Preferred solution: Full refund
Out of business?
- Idea
- Are gone
Preferred solution: Full refund
Direct Buy Warranty Car Warranty Review
Direct Buy Warranty - Review in Service Centers and Repairs category from Riverdale, Georgia
Total Fraud
- Poor customer service
- No return calls
- Hours on hold
Preferred solution: Full refund
Horrible DO NOT BUY DIRECT AUTO WARRANTY
- Scam scam scam scam
Preferred solution: Full refund
The best strategy against DB Warranty I've found so far
Preferred solution: Deliver product or service ordered
Direct Buy Warranty Customer Care Review
- Poor customer service
- Being misled and lied to
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Total fraud company. Look up the lawsuit filed by the Attorney General in NJ.
'File your claim with the AG in NJ. They are bankrupt so I doubt you will get any $ back.