Purchased in 2014 for $1692. Went to use it last year and mechanic could not even get in touch with them.
After numerous attempts he was finally able to get through. They agreed to pay only half of the $250 estimate. They never sent the check to the shop. Tried to call again and many times the phone would go busy and no response.
Of course, I had to pay the full $250. I would have been happy paying just the half, but they would not even send a check.
Just found out today that they are out of business, and I am out $1692.
Reviewer is in unhappy mood. This person is quite happy with initially the cost of the warranty. Please immediately contact the author of this review to discuss warranty issue of direct buy warranty car warranty and associated monetary loss in the amount of $1692. Direct Buy Warranty needs to issue a partial refund according to poster's claims.