Not resolved

DBW Company did not grant the items that were listed in the warranty booklet as stated. It stated it covered "Bumper to Bumper" in the Platinum Elite package , after the inspector came to the repair shop listed below:

Pharaoh Auto Repair LLC

5555 Randolph Blvd.

San Antonio, TX 78233

(210) 653-4399

Dirone L. Harris was denied coverage after an inspector on 04/17/2014 resulting in total repairs cost of $4,100.87. Out of pocket expenses for Dirone L. Harris for the repairs total $2,816.38 as of 4/25/2014. Listed below are five (5) showing the repairs that were conducted to include dates.

DATE: REPAIR: COST: Invoice Number:

06/15/2013 Brakes: $735.80 715

08/07/2013 Replace Left Front Headlight $96.00 869

10/04/2013 Check Engine Light $498.70 983

04/05/2014 Check Taillights/ replace Battery $375.06 1088

04/25/2014 Replace Taillights $685.82 1139

04/25/2014 Radiator Fan/ Diag. overheating $425.00 1139

Review about: Direct Buy Warranty Warranty.

Monetary Loss: $2816.

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